Testimonials

Attractive and Durable cycle-safe System. Six Bicycle Lockers provide needed security at one of Maryland’s commuter rail stations (MARTA). UK Transport Secretary Sir George Young unveils new Cycle-Safe lockers at Exeter. Cycle-Safe lockers are essential to the University of Washington/Seattle Metro U-Pass Program.

"After a lengthy review process, Cycle-Safe was selected because it produces the only bicycle locker that offers the security and durability we require in unsupervised areas. In addition, Cycle-Safe's locker construction is the one that requires minimal, if any, maintenance and will withstand our Minnesota weather for years. Other product lines offer some of their features as add-on options, however, the add-on price became more costly than the Cycle-Safe standard."

Robert Olson, Public Facilities Project Coordinator
Metropolitan Council Transit Operations
Minneapolis, Minnesota

"The University of Washington has been buying Cycle-Safe lockers since 1981, and we have never found a better constructed or more secure bike locker on the market. With almost 240 bike lockers in use, the University of Washington is often asked by other public agencies and universities for advice on what brand of locker to buy. Without hesitation, we recommend Cycle-Safe as the best bike locker on the market."

Michael Williams, Manager of Transportation Systems
University of Washington

Greater Attleboro-Taunton
Regional Transit Authority

Pete Tannen, City of San Francisco
Department of Parking and Traffic

"Santa Carita Transit choose Cycle-Safe because we wanted to offer our residents and commuters a quality product, one which would be an attractive component to our Metrolink commuter rail station."

Ron Kilcoyne, Transportation Manager
City of Santa Carita, California

"They did the best job of meeting our specifications. Now we're planning on getting some more. We had a terrible experience with other locker brands, the construction was very poor, and they were just trashed by vandals. There have been no break-ins. They're maintenance-free for our operations people. The overall ease of use is a very attractive feature for us. Cycle-Safe proved itself. We're very pleased with the product and would certainly like to expand the program. Now it requires some good planning on our part to determine the best locations for additional lockers."

Jerry Kane, Planner
Southeastern Pennsylvania
Transit Authority (SEPTA)

"We've had no problem with them. They're low-maintenance, and they've performed extremely well. On one of the Cycle-Safe lockers, somebody spend a great deal of time attempting to rip a door off, but they couldn't do it. They never got to the bike. With Cycle-Safe, the commuter's belongings are completely protected from vandals as well as the elements."

Sharonlee Vogel, Manager
Bikes on Rails Program
Washington Metro Area Transit Authority (WMATA)
Washington D.C.

"We were approached by our employees to provide a secure and dry alternative to our standard bicycle racks. In response to our employee's request and a considerable search for the right solution, we chanced upon an advertisement in a cycling magazine for your product and our problem was resolved. Cycle-Safe has provided a timely product that is both price and maintenance conscious."

Thomas McP. Roberts, Manager
Facility Operations
Siemens Corporation
Research, Inc.

"We got what we paid for. The cheaper lockers lasted just a year. After that they were torn out. They were easy to tear apart and heavily graffitied. They didn't handle the vandalism well, and they just weren't strong enough. We heard about Cycle-Safe and we spoke with other transit agencies, especially the Washington Metro Transit Authority. They have worked well for them, and they've worked out great for us. We have had no break-in problems. Cycle-Safe lockers have a nice flow to them. The others were boxy and bulky."

"We want to get as many people off the roads as possible-not only from people's houses to their jobs, but from their houses to the train stations as well. The locker program is a convenience to customers to encourage them to do that. We are getting very good comments from customers. They seem to like them."

Urie Ridgeway
New Jersey Transit

"They were a disaster (the agency had been burned with bicycle lockers from a Cycle-Safe competitor). They lasted about three months. When we asked them about Cycle-Safe there was a thread of positive response. That was a big deal to us to know they were completely satisfied. We were really satisfied about what we heard from other people about Cycle-Safe."

"We were looking at a lot of ways of connecting transit with biking. With the ISTEA money we invested in equipment like bike racks on busses and vanpool vehicles, but we also thought we ought to look at how we can increase bike parking at park-and-rides and transit centers. We wanted to add an option to help reduce car travel."

"We wanted to establish the right mix of equipment. The driving force behind our grant was to test the various types of equipment, look at the quality, and determine how they would be managed. That way we could establish guidelines when we construct a facility."

"People are hard on them, and we need a locker that could take punishment for long periods for time and still offer security. I didn't want to end up investing in cheap equipment that I had to keep replacing."

"They are doing really well, We haven't had any problems with them. The Cycle-Safe lockers are a good solid piece of equipment. We don't want to have to keep spending a lot of money on parts and maintenance. The Cycle-Safe lockers may be more expensive initially, but the long-term value is what we're looking for."

"We surveyed them, and everybody's satisfied. They wanted to know why there aren't more of them."

Robert Flor, Market Development Planner
King Co. Dept. Of Metropolitan Services
Seattle, Washington

"We installed 30 Cycle-Safe lockers nearly ten years ago at IBM Research. Ellen Fletcher is right: they are expensive but they are of very high quality. They're good as new after all these years."

Brad Wade, IBM Alamaden Research Center
San Jose, California

"Hospital is changing the image of cycling, by replacing an old metal bicycle shed with 20 stylish high security Cycle-Safe bicycle lockers, designed for individual users on a long term basis.

Trust policy is to encourage cycle-commuting by staff, and this very visible and welcome facility clearly demonstrates the Trust's commitment to this aim."

David Lee, Assistant Director of Facilities
Blackpool Victoria Hospital
United Kingdom

"As well as the positive image the lockers give, other benefits include reduced demand for staff car parking on the site, fewer stolen accessories such as panniers and lights, (with reduced problems for security personnel), and healthier and fitter employees.

The lockers are certainly appreciated by staff - all 20 were taken in the first 2 days - and they are now in regular use by employees who have paid a key deposit and signed a long-term rental agreement. These visible and popular facilities have been installed in direct response to requests from cycling employees. For example all the new Cycle-Safe lockers are already fully allocated and in daily use -with a substantial waiting list."

Clive Young, Hospital Security Manager
Nottingham City Hospital
United Kingdom

"I kept hearing about the plans to encourage cycling to work, but only really considered it after reading an e-mail about the Cycle-Safe lockers in November 97. Once I paid the deposit for one I had to renovate my unused bike, and bought some new lights. Since getting my own Cycle-Safe I now cycle almost daily, often taking a longer, more scenic route home. Its definitely improved my general level of fitness!"

Stephen Presage, Hospital Administration
Nottingham City Hospital
United Kingdom

"As a trial, eight Cycle-Safe lockers have been installed near the main staff entrance, and so far the uptake has been encouraging. If the experiment is a success further lockers will be purchased by the Hospital. Each locker should result in one less car on site."

Mr. W R Lievesley, Director of Estates and Facilities
Barnsley General Hospital
United Kingdom

"Cyclists in the Bike Users Group (BUG) believe that many cyclists want to bike to the site rather than drive, despite the climate - and the hills. This is a very welcome facility, and we support this major initiative to improve bicycle security."

Keith Elliot, Nursing Officer
Barnsley General Hospital
United Kingdom

"We need to offer people greater confidence in opting to cycle. That involves allotting funds for improving conditions on the roads, creating direct convenient and safe routes as well as organizing means of parking and securing bikes at the ends of journeys."

"Make sure that cycling gets the attention it deserves and that it is firmly ensconced as part of the 21st century transport landscape."

Steven Norris, MP
Under-Secretary of State for Transport
United Kingdom

"They are Cycle-Safe lockers - one of the most expensive top of line ones. They were purchased for their resistance to break in. San Francisco has 100+ and none have been broken into."

Peter Tannen, Bicycle Program Manager
City of San Francisco, California

Comments on Competitors Lockers:

"They're still being installed, they're not all in yet. The locks evidently come later. The lockers are not yet in operation (competitor's lockers took 6 months to get the locks to work). These lockers look pretty crummy to me - not nearly as solid as yours (Cycle-Safe) and gaps you could possibly pry open. I think JPB will be sorry they went for them. But JPB was taking a chance on buying a locker that had never been made before. I'll bet no bikes have ever been stolen out of a Cycle-Safe locker or a number of others."

"Palo Alto's (bike parking) ordinance was passed in March 1978. I believe it was the first in the nation to specify design standards."

Ellen Fletcher, Bicycle Parking Systems Expert
Silicon Valley Bicycle Coalition, CalTrain Bicycle Advisory Committee
Palo Alto, California

"We've bought about 50 American Bicycle Security lockers with good results (--James McKay, Denver). The ones I have seen have large gaps between the door and the roof and between the panels. A large screwdriver can easily pry them open."

Ellen Fletcher, Bicycle Parking Systems Expert
Silicon Valley Bicycle Coalition, CalTrain Bicycle Advisory Committee
Palo Alto, California

"It may be a bit tangential to this list, but I really think the piss yellow bike lockers are awful looking and of very poor quality. If nothing else this gives ammunition to anti-locker people (and they do exist) to argue against installing more of them. I think that whomever was responsible for this decision should have given more consideration to using a higher quality locker that better matched the existing installations (100 Cycle-Safe lockers)."

Eric Gilbertson
Redwood City, California

Comments on Bike Racks:

Sometimes, here, a thief takes the saddle off a bicycle parked in the street so as to immobilize it. Then the thief comes back after dark to work on the lock and steal the rest of the bike.

Mark Irving
Cambridge, England

I think people steal parts just to get a kick out of doing something destructive. On campus here at RIT, not only do stupid things get stolen, but some people go around jumping on bicycles twisting rims and frames into useless junk. I've never actually witnessed this in action but the poor carcasses still chained to bike racks stand testimony. Thus my opinion that these people (including the ones who take parts) are just socially retarded and take pleasure in wanton destruction.

Eden, Student
RIT, England

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